Enablement, Sales

AI Agents in Enablement: What They Are and Why They Matter

By Emily Gimpel — On October 8, 2025

We've entered a new phase in artificial intelligence. We've moved from static tools and chatbots that answer simple prompts to intelligent agents capable of handling complex tasks. For enablement leaders, sales managers, and customer-facing teams, this shift is more than a technology milestone — it's a transformation of how work gets done.

At SHIFT 2025, Seismic's Chief Product Officer, Krish Mantripragada, said on agentic AI in action: "We are bringing this vision to life, harnessing the power of agentic AI in our award-winning Seismic Enablement Cloud™ platform. These AI agents will not only transform the job, but achieve new levels of productivity, efficiency, and effectiveness."

So, what are AI agents in enablement — and why should business leaders care?

What Are AI Agents?

Unlike rules-based bots or automation scripts, AI agents are proactive, intelligent systems that understand context, learn from data, and take action. Think of them less as tools and more as teammates: co-pilots that prepare you for meetings, coaches that flag opportunities for improvement, and assistants that generate content on the fly. Aura AI is the intelligence layer embedded across the Seismic Enablement Cloud, grounded in trusted content and governed by enterprise-grade controls.

In sales enablement, this means moving beyond passive content repositories or static search to something far more active and dynamic. AI agents in sales can analyze upcoming engagements, surface the most relevant content, generate personalized collateral, and even role-play customer conversations to build rep confidence.

The Evolution of AI in Sales Enablement

Enablement technology has evolved dramatically over the past decade. Semantic search reduced the time spent hunting for assets, while AI-driven insights began to provide recommendations that nudged sellers in the right direction. Each step moved teams closer to a more intelligent, responsive system.

AI agents are the next step in this journey. Although requiring a human to kickstart the process, they're then able to independently analyze context, surface insights, and execute tasks. They don't just tell a rep what content might help; they prepare the deck, generate the training module, or highlight the coaching moment automatically.

This matters because today's GTM teams face unprecedented complexity. Sellers manage dozens of accounts, managers are responsible for hundreds of interactions, and enablers are under pressure to link every initiative to measurable outcomes. With AI agents, things become clearer: tactical work is automated, and people can focus on strategy, creativity, and customer engagement.

How AI Agents Support Enablement Teams Today

Seismic's Aura AI is shaping the future of enablement with a suite of Aura Agents designed around three key personas: customer-facing roles, sales managers, and enablement leaders. This structure reflects our long-term vision for how intelligent, agentic AI will support every part of the go-to-market organization.

For Customer-Facing Roles

  • Aura Chat Agent: Seismic's conversational AI that acts as a daily assistant for sellers. It helps them find the right content, answer deal-specific questions, research accounts, learn on demand, draft outreach, and trigger actions — all through natural language and grounded in trusted Seismic content.
  • Aura Role-play Agent: Provides a safe, scalable practice environment by simulating live buyer scenarios. It scores performance, gives instant coaching feedback, and builds seller confidence before high-stakes conversations.
  • Aura Presentation Agent: Automatically assembles compliant, branded, and data-enriched decks. It ensures sellers walk into every meeting with the most relevant, up-to-date materials while removing the burden of manual slide creation.
  • Aura Follow-up Agent: Saves time after meetings by generating tailored recaps, organizing action items, and standardizing follow-up communications to keep deals moving forward.

For Sales Managers

  • Aura Analytics Agent: Answers reporting and performance questions using Seismic's self-service reports — giving managers faster access to the insights they need, without manual data pulls or analysis.
  • Aura Role-play Agent: Extends managers' reach by offering consistent, scalable coaching. It helps teams sharpen objection handling, product knowledge, and messaging alignment without requiring 1:1 time for every rep.
  • Aura Follow-up Agent: Ensures accountability and consistency by structuring next steps and standardizing how reps follow up, making it easier for managers to track execution.
  • Aura Chat Agent: Seismic's conversational AI that helps teams find content, answer questions, research, learn, create, and take action through natural-language conversations grounded in trusted Seismic content.

For Enablement Leaders

  • Aura Chat Agent: Seismic's conversational AI agent that helps teams find content, answer questions, research, learn, create, and take action through natural-language conversations grounded in your Seismic content.
  • Aura Analytics Agent: Answers reporting and performance questions using Seismic's self-service reports, helping enablement leaders quickly uncover insights about adoption, engagement, and performance.
  • Aura Role-play Agent: Supports launches and ongoing readiness by creating repeatable practice scenarios tied to new messaging, products, or competitive plays — ensuring programs are reinforced at scale.
  • Aura Page Builder Agent & Aura Lesson Builder Agent (coming 2026): Future additions that will allow teams to automatically create Pages and Lessons, further streamlining enablement content creation and localization.

Together, these agents give enablement leaders the agility to adapt quickly and the insights to measure impact with confidence.

AI Agents vs. Traditional Enablement Platforms

Traditional enablement platforms are static by design. They store content, track engagement, and make materials available when someone goes looking. The burden is still on sellers, managers, or enablers to know what to search for and how to use it.

AI agents change that equation, since they are dynamic, adaptive, and proactive. Instead of waiting for input, they analyze context in real time and take action — preparing the right deck, surfacing the most relevant case study, or flagging a coaching opportunity automatically. They also integrate seamlessly into everyday workflows across CRM systems, email, and collaboration tools, ensuring support is always in the flow of work.

The difference is clear: traditional platforms provide access, while AI agents deliver intelligent action. This turns enablement from a reactive process into a continuous, context-aware system that keeps teams one step ahead.

Why AI Agents Matter

The shift to AI agents isn't about replacing people — it's about amplifying their impact. Benefits include:

  • Faster rep onboarding with personalized, AI-driven training.
  • Higher content utilization through contextual recommendations.
  • Increased deal velocity with automated prep, follow-ups, and compliance workflows.
  • Smarter coaching that scales across teams.

Cisco, a Seismic customer, has already seen the benefits of agentic AI: "We could directly measure a billion dollars of incremental pipeline… and save our leaders 38 weeks of coaching time because of AI coaching," says Melinda Whitney Cox, VP of GTM Strategy and Operations.

How Seismic Powers AI-Driven Enablement at Scale

The Seismic Enablement Cloud™, powered by Aura AI, brings these innovations to life in a way that is both practical today and future-proof for tomorrow. By grounding AI in trusted content and CRM data, Aura AI ensures every agent delivers insights that are accurate, compliant, and always on brand. Its interoperability means Aura AI doesn't live in isolation, it meets teams in the flow of work by connecting across Salesforce Agentforce, Slack, Teams, Outlook, and more. This combination of scale, security, and adaptability sets Seismic apart, enabling organizations to deploy real-time AI agents in enablement without losing trust or control.

What's Next: The Future of AI Agents in GTM

We are only beginning to see the potential of agentic AI in go-to-market teams. Today's use cases — from conversational search to AI-powered coaching and automated follow-ups — are laying the groundwork for even more transformative capabilities. Looking ahead, we will see Aura Agents extend further into areas like content creation and learning — helping teams generate Pages and Lessons automatically, localize materials, and scale programs more efficiently.

Additional Aura Agents, including the Aura Page Builder Agent and Aura Lesson Builder Agent, are on the way in 2026, further expanding how teams create, scale, and measure enablement content. The trajectory is clear: AI agents will become indispensable collaborators, working alongside humans to drive productivity, creativity, and customer impact at scale. To explore how this future is already taking shape, learn more about the Aura AI.

FAQs About AI Agents in Enablement

What's the difference between an AI agent and an AI assistant?

Aura Agents are AI-powered agents built to complete or coordinate specific tasks across the Seismic Enablement Cloud and beyond. Unlike simple assistants that only respond to prompts, Aura Agents are proactive — they analyze context, act on trusted content, and help teams prepare, coach, create, and follow up with greater speed and consistency.

Are AI agents replacing enablement managers?

No — they are augmenting managers, not replacing them. By taking on repetitive, tactical work, AI agents free up managers and enablers to focus on strategy, coaching, and driving measurable business impact.

How can AI agents improve rep productivity?

They reduce the time sellers spend searching for or assembling materials. Instead, agents deliver the right content, insights, and recommendations in the flow of work — enabling reps to spend more time with customers.

What are the risks of using AI agents in B2B sales?

Key risks include compliance, data privacy, and trustworthiness. The Seismic Enablement Cloud, powered by Aura AI, addresses these with responsible AI governance and ISO-certified standards.

Which organizations benefit most from agentic enablement?

Any business with complex go-to-market teams benefits — especially those in highly regulated industries like financial services, where compliance, speed, and precision are critical.

How does Seismic support AI agent use cases today?

Seismic supports AI agent use cases through the first wave of Aura Agents — including the Aura Chat Agent, Aura Role-play Agent, Aura Presentation Agent, Aura Follow-up Agent, and Aura Analytics Agent. These agents are available today or entering pilot, and additional Aura Agents such as the Aura Page Builder Agent and Aura Lesson Builder Agent are planned for 2026.

FAQ

Ready to See AI Agents in Action?

The Seismic Enablement Cloud is redefining the future of enablement with AI agents in sales that deliver measurable business impact today. With smarter preparation, stronger coaching, and more proactive content delivery, Seismic is enabling teams to move faster and perform better.

Book a demo to see how AI agents can transform your go-to-market organization.