Enablement

How companies can drive revenue growth through smart enablement

By Seismic — On June 21, 2022

Today, customers are in the driver's seat during the buyer journey. They're more informed than ever before and they've already done their homework on your business, its products, and your competitors before they even reach out to a sales rep. The relationship between sellers and buyers has evolved, and while the move to hybrid and digital-first sales models was on the rise pre-pandemic, McKinsey's latest B2B Pulse survey shows that hybrid is expected to be the most dominant sales strategy by 2024.

In order to win in digital and hybrid sales environments, go-to-market teams need to do three things well:

  1. Enable their teams with the skills, content, and context to win deals and create loyal customers.
  2. Engage with buyers at the right time and place across all interactions in every channel.
  3. Continuously improve their efforts based on real performance data across people, content, and process.

Since the sales cycle is driven by highly informed buyers, sales reps have fewer opportunities to make an impression—so every interaction with a prospect needs to count. Training and coaching software helps organizations prepare sellers to engage buyers with the right messaging and content. Content management ensures sales reps can easily access the right content and personalize it at scale. Engagement tools across email, social media, and text ensure sellers can engage buyers in an omnichannel landscape. And content analytics and enablement intelligence help organizations track what works, what doesn't, and areas for improvement.

By implementing all of the above, your organization can use enablement to really drive revenue growth. When you understand what works, you can do more of it and increase your wins over time.

Loading component...