SPECIAL SERVICES TERMS
Last Updated: March 24, 2026
These Special Services Terms (“SSTs”) include terms applicable to products and services (“Services”) Customer may have ordered from Seismic pursuant to an order form (each, an “Order Form”) or enabled under a Trial in accordance with the Trial Terms. These SSTs may be updated from time to time; however, terms set forth in these SSTs as of your Order Form effective date will apply to the Services on your Order Form for the duration of the related Service Term. In the event new terms are added to these SSTs for new functionality and features made available within a Service during an Order Form Service Term, the new terms will apply to the use of such new functionality or features. The use of the Services is subject to the terms of the Seismic Acceptable Use Policy.
- SEISMIC CONTENT — Bulk Email and Templates. Upon purchase, Customer is entitled to up to 250,000 emails per year at no additional cost. Additional emails in increments of 250,000 per year for $5,000 per increment can be purchased based on anticipated volume. In the event that Customer purchases additional Bulk Email increments in subsequent Service Term(s) and does not exhaust the full 250,000 email increment(s) during such subsequent Service Term(s), then (i) Customer will not be entitled to any refund of unused emails; and (ii) any unused email increments will not roll over into the following Service Term.
- SEISMIC CONTENT — Interactive Content Bundle. Upon purchase, Customer agrees to have access to the Interactive Content Bundle offered by Seismic. In relation to the Interactive Content Bundle, “Microapps” means the integrated subscription microapp software services, and “LiveContent” means the Seismic technology that automatically converts rich media PowerPoint presentations into HTML to deliver purpose-built presentations online. “Interactive Content Bundle” means the add-on offering inclusive of both the Microapps and LiveContent, provided and delivered through the Seismic Services.
- SEISMIC CONTENT — Edit with Office Online. Edit with Office Online is powered by Microsoft 365, a Microsoft service. Use of Microsoft 365 is subject to Microsoft’s terms of use and privacy policy. Use of Microsoft 365 through Seismic is not authorized for customers who are: (i) United States Federal, State, Local, or Tribal governments; or (ii) contractors holding or processing data on behalf of the US Government who need to comply with FedRAMP, export control, IRS 1075 or CJIS obligations. Customer’s use of Microsoft 365 in violation of these restrictions constitutes a material breach of Microsoft’s terms of use and privacy policy as well as Customer’s agreement with Seismic.
- SEISMIC LEARNING — In the event that Customer accesses or uses any product, service, feature or functionality related to coaching, learning, lessons, or skill development functionality (collectively “Learning Offerings”), Customer shall provide appropriate anti-bias training and usage guidelines to its Users to ensure that the results of such Learning Offerings use are not used in a manner that is, or has the effect of being, biased, discriminatory, illegal, or otherwise offensive. Customer shall ensure that all employment decisions for which any Learning Offerings is used as a contributed factor include human oversight and final decision-making. Customer shall not use (nor permit its Users to use) any Learning Offerings as the sole input for employment decisions, as the most heavily-weighted factor in any employment decisions, or in any manner that overrules conclusions regarding employment decisions that are derived from other factors.
- AI TECHNOLOGY
Seismic’s provision to Customer of, and Customer’s use of, any AI Technology are subject to the terms set forth in the Seismic AI Addendum.